Description based on the Specified Commercial Transactions Act (Japan)

Name of seller: hirayamaart.com Yoshiko Sugiyama

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Address: 1578-11 Kashiwabara, Shinanomachi, Kamiminochi-gun, Nagano, 389-1305 JAPAN

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Telephone number : 026-255-6403

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Reception hours: 16:00-20:00 (excluding weekends and holidays)

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Email address: hirasugi113@gmail.com

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Operations Manager Yoshiko Sugiyama 

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Additional fees and other charges

・Shipping fee (2200 yen and up [for shipping overseas], based on weight)
・Handling fee (none)

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Exchanges and Returns (Refund Policy)

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<In case of return or exchange due to customer's convenience>
We do not accept returns or exchanges due to customer convenience.

＜If the product is defective＞
We will exchange the item for a new one at our expense. Please contact us at info@hirayamaart.com first.

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Delivery time

Orders are processed within 3-5 business days and items usually arrive within 14 days.

 

Acceptable payment methods

Credit card only (from overseas)

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Settlement Period

Credit card payments are processed immediately.

 

Product prices

The amount listed on each product page

Please see: https://www.hirayamaart.com/category/all-products

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